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illustration: strategic innovation

> design of a system for delivering specialty medical services

Situation: Major teaching hospitals affiliated with a large health care system needed to develop a cost and treatment effective delivery system for services to patients with addictions and related diseases. The system had to be flexible enough to incorporate a growing number of HMO contracts and comprehensive enough to include services delivered in the hospitals and in their affiliated community health centers.

Result: Cambridge Hill’s work help lead a decision to integrate addiction services across the health care system including the major teaching hospitals, a psychiatric hospital and a rehabilitation hospital. Working with a multi-institutional task force, Cambridge Hill Partners facilitated a planning process to develop an integrated system within this highly decentralized health care system.

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footer: organizational change